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Do you substitute items in your Gifts?
What is your shipping cut-off time?
How long does it take to receive a Return credit?
What are your shipping rates?
Shipping Method
When might I be charged for a Return?
What about damaged products?
What discounts are available for Bulk Orders?
Bulk Order Procedure:
What size order is considered a Bulk Order?
How do I place a Bulk Order?
Are there any restocking fees?
How do I handle a return for full credit?


Do you substitute items in your Gifts?
We use our best efforts to supply products as represented on our website, however we will occasionally need to substitute ingredients, packing materials, containers, decorations or other items in order to fill an order. We will not make an adjustment in price or communicate that we've made a substitution. We attempt to use a higher value item when it is necessary to substitute.

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What is your shipping cut-off time?
If your order is placed before 2:00 pm EST on a Business Day (Monday through Friday, excluding holidays) we ship the same day 99.9% of the time.

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How long does it take to receive a Return credit?
A return credit for product cost (less shipping) will be issued within 15 days of receipt in the Returns Center to the credit card or PayPal Account used for the original purchase.

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What are your shipping rates?
$9.95 ea

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Shipping Method
We primarily use UPS to ship our packages, however we will often use USPS, DHL, Federal Express or other methods when it is economically feasible to do so.

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When might I be charged for a Return?
For Returns caused by delivery attempts to bad addresses, that are refused by the recipient or that are undeliverable for any reason other than errors clearly attributed to the Company, there will be a $20.00 minimum charge per order.

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What about damaged products?
In order to handle claims of damage to an ingredient, container or other component of a gift. Contact Company by email within 10 days of the original shipment date of the order. (abreezeofgiftbaskets@earthlink.net) The Company will file a 'Damaged Goods Claim' with the shipping carrier. The Company will reimburse the customer upon receiving funds from a successful claim and payment to the Company from the shipping carrier.

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What discounts are available for Bulk Orders?
We offer a slight discount on the shipping cost. We'll quote the shipping costs when you place your order.

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Bulk Order Procedure:
You must give us ample lead-time (1-2 weeks) in order to process bulk orders.

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What size order is considered a Bulk Order?
Any shipment which contains more than 10 of the same product is considered a Bulk Order.

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How do I place a Bulk Order?
Contact our Messege Center at (916)519-7373 to leave a messege and someone will contact you or E-Mail us at abreezeofgiftbaskets@earthlink.net

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Are there any restocking fees?
No. We do not charge you to restock your gift.

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How do I handle a return for full credit?
Return the unused portion of the product with the original packing slip. A return credit for product cost (less shipping) will be issued within 15 days of receipt in the Returns Center to the credit card or PayPal Account used for the original purchase. All returns must be sent to "Returns Center, 15700 W. 6th Avenue, Golden, Colorado 80401" .

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Last Updated: 23 Apr 2008 22:43:01 PDT home  |  about  |  terms  |  contact
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